25. Complaints about a doctor, hospital or clinical treatment
If your complaint is about the conduct or treatment given by hospital medical, nursing
or other staff, you should write to the Chief Executive of the NHS Trust responsible
for the hospital. You should make your concerns known to the coroner, who will consider
their relevance as evidence at an inquest. The coroner cannot be involved in any
action you may want to take, for which you will need to take legal advice. (Sections
21 & 22)
16 Keep copies of all correspondence and telephone calls.